Sometimes, wifi connections would seem to have a little bit of a problem, and when it becomes frequent, it becomes an issue that needs to be fixed.
Virgin Media is a telecommunication company that produces network services, telephones, and lots of other telecoms in the United Kingdom. Virgin Media provide its customers with a Wi-Fi service that was supposed to help its customers surf the internet smoothly without any disconnections but their services keep dropping due to some technical issues.
At most times, why the service keeps dropping can be due to hardware damage, the wrong placing of the hub, the incorrect placing of wifi password, or a service outage.
If you are in this situation and want to know how to fix these issues then you are in the right place.
There are steps on how to fix the virgin media wifi that keeps dropping, but you should also know why it keeps dropping so you can avoid such issues next time.
Reasons Virgin Wi-fi Keeps Dropping
Well, there are a couple of reasons why virgin wifi keeps dropping, one of which is a service outage.
If there is a service outage, it is advisable to wait for some time so it can become active again. Then if the reason is not a service outage, you can check for other causes.
These other reasons may include:
– Default in the Virgin Media box wall
– wrong placement of the wifi hub
– Anti-malware installed on your device
– Issues with the customized settings
– Old or faulty wifi hub.
The above list can also be the cause Virgin Media wifi keeps dropping. Since you already know the different reasons Virgin Media wifi keeps dropping, you can be able to fix them appropriately.
How To Fix Virgin Media Wi-Fi If It Keeps Dropping?
Below are ways on how you can fix virgin media wifi that keeps dropping:
1. Restart Your Wi-fi Hub
Most of the time, our wifi keeps dropping because our hub is having a little issue. At this point, what we need to do is to restart the hub.
Restarting your hub would make the hub clear every cache memory to improve the internet connection. It also helps the hub find the least crowded frequency that would make the wifi connection smooth and faster without any disruption.
How To Restart Your Hub?:
– Firstly, switch off the hub.
– Then check if the wire connections are loose. If they are loose, tighten them correctly.
– Wait for some time before switching the hub back on.
– The hub would not restart immediately after you turn it back on, so you have to wait for about five to ten minutes for the hub to restart.
– once the power indicator shows, you can connect your device to the wifi again.
2. Renew Your Hub
This option is when you have tried reconnecting your hub but it isn’t working. Renew your hub if rebooting didn’t work out, it can be stressful to do but, it guarantees a fast and secure network.
Virgin Media currently offers different versions of hubs. So if you want an upgrade, you would have to request it via the Virgin Media Connect App, and if any is available, you would be getting it for free.
Now you have gotten a new hub but don’t know how to install it, below are steps that would guide you on how to install your new hub.
Step 1 Disconnect the old hub from the switch and remove the connector cable.
Step 2 Connect the power cable, the Ethernet cable, and also the connector cable from the old hub to the new hub.
Step 3 Plug the power cable into the main socket
Step 4 By pressing the power button at the back of the hub, it would be turned on.
Step 5 Wait for about five to ten minutes for the hub to get connected to the Virgin Media network, once this is done the power indicator would show.
3. Reposition Your Wi-fi Hub
Mostly, your wifi keeps dropping because where it is there isn’t enough signal. This would cause you to change the position to a better place so it can get enough signal to keep your connection running.
You may want to remember these few tips while repositioning your hub.
-You are familiar with the corners of your house and you know where you can get uniform signal transmission, place your hub in that position.
-consider placing your hub in higher places to improve wifi coverage.
-Do not place your hub close to the wall, or other objects that can be an obstruction.
-You can also use the Virgin Media App to find a better position.
When your wifi keeps dropping, it can cause a lot of mess on your schedule that can get you frustrated. Now that you know how to fix these problems, be sure to know what exactly is wrong with your hub and fix it properly.
- Why does Virgin Media have bad internet?
Answer Virgin Media doesn’t have bad internet, the only issue is that their connection is slow in your area, and so it would not be able to function properly.
- What do I stand to gain if I got Virgin Media?
Answer: There is a lot to gain if you purchase Virgin Media Wifi. You would get fast and secure internet without disruption.
