Walmart Return Policy Opened Items

Many focus on this company due to its mission to provide low everyday prices to its customers by making shopping easy and accessible to everyone. Consequently, it has acquired a large loyal and trusting customer base. You may direct yourself to Walmart whenever you need anything, whether food products, household equipment, clothing, health and beauty kits, etc. 

However, what if you got something that didn’t fit you or meet your expectations? The question would concern your capability to return the product even if you unboxed it.

Walmart’s Return Policy:

If you are not fully satisfied with the product you purchased, you have every right to demand a return request, and Walmart staff are ready to welcome you and guide you in the process.

Here you may find the necessary things you need to know regarding their return policies:

There is a period of 90 days in which you can return the item or exchange it if you wish to do so;You can return it in their respective stores, via mail, or a pickup from your home that you can schedule in such a case;A receipt is required so you can make the return easier with no additional requirements.

However, you need to know that, as you have the right to return a product, the company can reject the request based on the context, verification process, and applicable laws.

It is also important to note some exceptions to the 90-days policy: You may find a table explaining the timetable for the listed products requiring the availability of the receipt received:ProductPolicyPrepaid, postpaid or unlocked wireless phonesWithin 14 days with the receiptElectronic products Within 30 days with the receipt Prescription contacts and glasses, hearing aids, etc.Within 60 days with the receipt Shrubs, perennials, and treesWithin 1-year with the receipt 

Walmart’s Return for Opened Items?

The good news is that Walmart mostly accepts returns of opened items as long as the packaging with the barcode and the receipt are still available.

However, a few exceptions cannot be returned if opened, such as: 

Wireless phones;Medical equipment;Air Mattresses;DVDs, etc.

They can be exchanged only as per the applicable law proper to the company.

A little Warning: 

If you want to return a product without its original box, the company may not accept your request. Therefore, it is advised to keep the packaging containing the barcode as well as the receipt to ensure the consideration of your return.

How to Return your Purchased Products:

Find below some ways you can return your items based on the Walmart Return Policy: 

Through the Walmart application: download it as you will reach the return section with the links respectively. Once it is accepted, you can head to the store. Through Mail: If you purchase was made online, you can ask to return it via mail. In such a case, you will need to log in to your account, click on “Purchase History” and choose to return the item. Once done, you can print out the return sheet.   In-Store: You should make sure you meet all the conditions of their return policy, aka the packaging and the receipt, and head to the store to input your request. It is recommendable to check the local store working hours.

What is the Period to get the item returned?

Your return / exchange request may use up to five business days before your request has proceeded. You can contact the store to track your return and/or exchange in order to follow up.

Nonetheless, as previously mentioned, some may face difficulties, and the company may deny your return if it doesn’t fit their requirements.

Conclusion:

If you want to return an item, Walmart makes it easy for you. You only need to make sure to keep the original package and the receipt when you demand a request from the store. Knowing the stated information will make you buy with more confidence, keeping in mind the 90-day policy.

Can the item be returned if the receipt is not available? 

The company may accept your return if you provide them with your government ID or if you used your credit card in-store so they may be able to track the order as long as you keep the original packaging as solicited previously.

Can Gifts be Returned?

Gifts can be refunded to another card or to the buyer’s payment method. You can always refer to the store in case you want to exchange the gift you received for cash.