Wayfair Rug Return Policy

Whenever you buy any item through Wayfair it comes with a very flexible return and exchange policy with almost all of the products. These policies are designed in such a way that certainly boosts the confidence of any buyers while purchasing. It is also suggested that customers should check every single product and their quality before purchasing to minimize the risk of returning the product.

Return Policy

In Wayfair, there’s an option to return most of the items within 30 days of delivery. Although there are certain exemptions to it for mattresses (which allows you to use the product for 100 nights before you decided to return ), wedding registry gifts also give a range of 90 days within which you can request to return. Along with this, the customer needs to ensure that the item to be returned is in

  1. Original and undamaged

  2. Disammebled, provided that the original item was delivered disassembled

  3. In its original packaging, if due to any reason the original packaging is lost or torn then you need to use a similar sized box as the packaging box.

The Return of Wayfair is generated in two ways-

  1. Store credit -in this case, your store account will be credited mostly within 1 business day after the returned item has been received.

  2. Refund to original payment- here your refunded amount will be credited within 3 to 5 days.

In both cases, shipping charges are applicable. It also needs to heed that not all items can be returned including-

Clearance itemsPersonalized itemsGift cardsAssembled itemsBundled productsOpen-box items.

How to request a return in Wayfair?

Step 1: go to my orders’ section of your account

Step 2: this will prompt you to a page where you can see all the items listed you have placed an order before.

Step 3: Select the item you want to be returned.

Step 4: next page you need to choose the return method store credit or original payment (remember that shipping charges are always there)

Step 5: this is the final step where shipping is arranged. If you chose via UPS or FedEx tracking, you will get a return shipping level which you need to be printed at home and drop in nearby Wayfair stores.

How to ship the rug?

When you have decided on your rug to return now is the time to pack it properly to facilitate the process.

First, start with roll the rug as tightly as you can which ensures a low shipping cost. while you are rolling pay attention that you roll it from the width area and not from side binding to side binding because this may result in creases. Next, you need to wrap it properly. Avoid using plastic as it causes moisture to prevent from escaping that may affect the gradient and texture. The acid-free paper is good as a wrapping material.

Then tie the center of the rug with rope or such materials to keep it intact in its place. Also, make sure that you are not applying too much pressure while trying that causes fold in it. Now you may add some cushioning materials to the ends of the rug. It can be cotton or any other similar kind of material to keep your rug secured and in its place while transported from one place to another place. To keep the rog more secure you can also add another plastic material before finally placing it in the shipping box. You can also throw some mothballs to keep any insects away.

Now your rug is ready to ship and hand over to the courier services.

How much does it cost to return a rug? 

In Whatever options are selected for returning any item shipping charges are always applicable. But how much it will cost is not fixed rather it is impacted by a few factors like courier services, the weight of the package, dimensions of the package, delivery speed, and shipping distance

Conclusion

Whether you are returning your rug or any other materials that you purchase from the Wayfair stores there’s always an option to return your item. Wayfair customer services also work brilliant giving you an a24/7 inquiry for easy shipping and a hassle-free experience. So no need to worry or tension about the return policy next time you have purchased a wrong item

Does Wayfair’s return policy change during the holidays?

Ans-yes return policy is extended if you initiate return between 1st Nov and 31st December.

Can I cancel the return after I initiate it?

And yes you have always an option to cancel the item

Are there any exceptions to 30 days return policy?

Ans- yes there are certain items like wedding registry gifts and mattresses where you can enjoy exemption.

Does the item I will return unopened?

Ans Wayfair’s return policy never says that you have only returned those items which are unopened. But remember that you should pack it as well as you can with the original packaging material and keep it in an undamaged condition.